Legal notice
Legal Notice – Luna Pet Shop
Website: lunapetshop.store Last updated: May 2, 2026
1. Company Information
This website, lunapetshop.store, is operated by Luna Pet Shop. By accessing or using this website, you acknowledge that you have read, understood, and agree to be bound by these legal terms.
For any inquiries, you may contact us at: legal@lunapetshop.store
2. Intellectual Property
All content published on lunapetshop.store — including but not limited to text, images, logos, product descriptions, graphics, and the overall design — is the exclusive property of Luna Pet Shop or its licensors, and is protected under applicable intellectual property laws.
Reproduction, distribution, modification, or use of any content from this website without prior written consent from Luna Pet Shop is strictly prohibited.
3. Products and Pricing
Luna Pet Shop makes every effort to ensure that product descriptions, images, and prices displayed on this website are accurate and up to date. However, we reserve the right to correct any errors, inaccuracies, or omissions, and to modify or update information at any time without prior notice.
Prices are subject to change without notice. We reserve the right to limit the quantity of any products or services offered, and to discontinue any product at any time.
4. Orders and Payment
By placing an order through lunapetshop.store, you represent that you are of legal age in your jurisdiction and that the information you provide is accurate and complete. Luna Pet Shop reserves the right to refuse or cancel any order at its sole discretion, including cases of suspected fraud, inaccurate information, or product unavailability.
Payment must be completed at the time of purchase. We accept the payment methods listed at checkout. All transactions are processed securely through third-party payment providers.
5. Shipping and Delivery
Estimated delivery times are provided for reference only and are not guaranteed. Luna Pet Shop is not responsible for delays caused by shipping carriers, customs authorities, or other circumstances beyond our control.
Shipping costs and applicable taxes will be clearly displayed at checkout before you complete your purchase.
6. Returns and Refunds
We want you and your pet to be completely satisfied with every purchase. Our return and refund policy is detailed on our dedicated Returns page. In general, eligible items may be returned within 30 days of delivery, provided they are unused and in their original packaging.
For hygiene and safety reasons, certain categories of products — including opened food, supplements, or grooming items — may not be eligible for return.
7. Limitation of Liability
To the fullest extent permitted by applicable law, Luna Pet Shop shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of — or inability to use — this website or any products purchased through it.
Luna Pet Shop does not guarantee that this website will be available at all times, uninterrupted, or free of errors.
8. Third-Party Links
This website may contain links to third-party websites for your convenience or reference. Luna Pet Shop has no control over the content, policies, or practices of such external sites and assumes no responsibility for them. Accessing third-party links is done at your own risk.
9. Privacy and Data Protection
Luna Pet Shop is committed to protecting your personal data. Information collected through this website is used solely to process orders, improve our services, and communicate with customers. We do not sell or share your personal information with third parties for marketing purposes without your explicit consent.
For full details on how we collect, store, and process your data, please refer to our Privacy Policy available on this website.
10. Cookies
lunapetshop.store uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. By continuing to use this website, you consent to the use of cookies in accordance with our Cookie Policy.
You may adjust your cookie preferences at any time through your browser settings.
11. Governing Law
These legal terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Luna Pet Shop is registered, without regard to its conflict of law provisions. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts of that jurisdiction.
12. Changes to This Notice
Luna Pet Shop reserves the right to update or modify this Legal Notice at any time. Changes will be effective immediately upon posting to the website. We encourage you to review this page periodically to stay informed of any updates. Continued use of the website following any changes constitutes your acceptance of the revised terms.
If you have any questions about this Legal Notice, please contact us at legal@lunapetshop.store